Executive Briefings
FALL 2009 • Volume 51 • Number 1
The Business of Sustainability: What It Means to Managers Now
Maurice Berns (Boston Consulting Group), Andrew Townend (Boston Consulting Group), Zayna
Khayat (Boston Consulting Group), Balu Balagopal (Boston Consulting Group), Martin Reeves (Boston
Consulting Group), Michael S. Hopkins (MIT Sloan Management Review) and Nina Kruschwitz (MIT
Sloan Management Review) pp. 20-26
Sustainability is garnering ever-greater public attention and debate. However, the business implications
of sustainability merit greater scrutiny — and scrutiny of a different kind than the “green”-oriented
focus that’s most common. Will sustainability change the competitive landscape and reshape the opportunities and threats that companies face? If so, how? How worried are executives and other stakeholders
about the impact of sustainability efforts on the corporate bottom line? What — if anything — are
companies doing now to capitalize on sustainability-driven changes? And what strategies are they pursuing to position themselves competitively for the future?
To begin answering those questions, MIT Sloan Management Review and collaborator The Boston
Consulting Group conducted in-depth interviews with more than 50 global thought leaders, followed
by the Business of Sustainability Survey of more than 1,500 worldwide executives and managers about
their perspectives on the intersection of sustainability and business strategy, including their assessments
of how their own companies are acting on sustainability threats or opportunities right now.
The study identifies three major barriers that impede decisive corporate action: a lack of understanding of what sustainability is and means to an enterprise; difficulty modeling the business case; and flaws
in execution, even after a plan has been developed. The study also reveals that while novice practitioners
think of sustainability mostly in environmental and regulatory terms, with any benefits stemming
chiefly from brand or image enhancement, practitioners with more knowledge tend to consider the economic, social and even personal impacts of sustainability-related changes in the business landscape.
Reprint 51108. To order reprints of this article, see page 7.
8 Reasons (You Never Thought Of) That
Sustainability Will Change Management
Michael S. Hopkins (MIT Sloan Management Review) pp. 27-30
MIT Sloan Management Review’s first annual Business of Sustainability Survey revealed much about
what executives are thinking and doing about sustainability-driven concerns right now — as well as
what’s impeding their attempts both to capture opportunities and defend against threats. The most
widely credited leading thinkers at the sustainability and management intersection, though, wanted to
explore something else: the ways that many fundamental management and strategy practices will be
transformed by the pressures that sustainability issues are already bringing to bear.
This article identifies eight significant ways that current management expectations and practices will
be affected by growing societal and economic understanding about sustainability. Among them: how
labor productivity can be dramatically increased by sustainably designed workplaces; how companies
“bump into” sustainability-related choices, even when they don’t look for them; how a company’s sustainability profile will become a proxy for the organization’s overall management quality; how innovation results are improved by pursuit of sustainability-related outcomes; how sustainability efforts within
an organization lead to more productive collaboration across typical organizational silos; and how
transparency and trustworthiness will become increasingly consequential to competitive success.